Tuesday, 9 June 2009

Expanding our Services

We have recently been in discussions with business people/companies and organisations that are keen for us to increase the range of services we offer to potential clients. Existing clients trust us and are also keen for us to develop our brand further - and also to assist them in increasing their events and activities.
Two of the areas are in Comedy for comedy nights and also Public Speaking. For anyone that has arranged conferences, away days or business meetings, this is sometimes a minefield. Rather like the 'Oh, I wish I'd known about you when I was organising my wedding' is another 'chat up' line at business meetings.
At this stage I am contemplating how to combine our focus on high quality delivery - from customer care to the quality of the 'entertainment, whilst not stifling the creativity of the performers. After all the comedy speakers and public speakers are experts - rather like the saxophone soloist. In the end, my aim is for the client to be very pleased and for their expectation to be surpassed by the quality of service we provide.
I have a couple of options; of course the contracts produced should be as clear as for the musicians: specifying exactly what clients are expecting, but also I need to take real care in who I choose to represent. There is no value in a speaker 'trying out a new speech' because they have a 'booking' - that isn't satisfactory to me!
So.... watch this space. I am sure in a few weeks or months, I will have moved this concept forward, without compromising on the core value of NSN!
Go to http://www.nsn-productions.com

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